Privacy Policy

Last updated: 14 October 2026

This policy explains what personal data Tanzania Pulse collects, why, where it is kept, who can see it, how long we keep it and how you can ask us to correct or delete it. It applies to visitors, business owners, tour guides and our own team.

1. Who we are

Tanzania Pulse is run by [[TODO: company name]], [[TODO: registered address]], registration number [[TODO: company registration number]] ("we", "us"). We are the data controller for the personal data described here under Tanzania's Personal Data Protection Act, 2022. You can reach us at mteshidenis@gmail.com or on WhatsApp at +255 763 346 078.

2. Visitors

Browsing. You can use Tanzania Pulse without an account. We do not use advertising or tracking cookies. Your language choice, your saved shortlist and any private review links are stored only in your own browser and are never sent to us.

Usage counts. We count listing views and taps on WhatsApp, call and email buttons, per listing and per day. These counts contain no names, phone numbers or emails. To stop abuse we use your connection's IP address in the server's memory, for up to an hour, to limit how many forms can be sent; it is not written to disk.

Requests to a business or guide. When you send a request we collect your name, your phone number and/or email, the dates, the number of people and your message. We share these with the business or guide you chose (in their dashboard and by email) so they can reply to you. We also create a private review link so you can review them later.

Trip requests to our team. If you ask us to find you a guide, we collect the same details plus your preferred language, so our team can match you with a licensed guide.

Reviews. A review shows the name you choose, your star rating and your text. Your phone number and email are never shown.

Contacting us. The contact form opens your own email app; the message is sent from your email account. WhatsApp and phone calls go directly to the business or to us and are handled by those services.

3. Business owners

To create a business account we collect your full name, phone number, email address, your role, the business name, type and area, and optionally a business licence or TIN number. Your password is never stored as written: we keep only a salted cryptographic hash of it. For listings we keep the details, prices, photos and map location you submit, any changes you request, and the requests visitors send you. For paid featured listings we keep the plan, the amount, the mobile-money transaction code, when it was checked and who on our team checked it.

Your licence or TIN number is only used by our team to confirm the business and is never shown on the site. Your listing details and photos become public once we approve the listing.

4. Tour guides

To register as a guide we collect your full name, years of experience, tour guide licence number, phone number, email address, languages, specialties, an optional short bio, a photo of you and a copy of your NIDA identity document. Your password is stored only as a salted hash.

Your NIDA document is stored privately on our server. It is only visible to signed-in members of our team, is used only to check your identity and is never shown on the site or sent to visitors. Your photo, name, years, languages, specialties, bio and licence number appear on your public profile once we approve it. Your phone number and email are not shown publicly.

5. Why we use personal data

• To run the directory and pass your request to the business or guide you chose (performing the service you asked for).
• To check that businesses and guides are genuine before they appear on the site (our legitimate interest in keeping visitors safe).
• To run accounts, send password reset links and notify owners and guides of new requests.
• To process and record payments for featured listings.
• To prevent spam and abuse and to keep the service secure.

We do not sell personal data and we do not use it for advertising.

6. Where data is stored and who can see it

Account, listing and request data is stored on the server that runs Tanzania Pulse, hosted by [[TODO: hosting provider and country]]. The public pages are served by Netlify. Uploaded identity documents and photos waiting for approval are kept in a private folder that is not reachable from the internet.

The people who can see personal data are: our team (signed-in admins), and the business or guide you send a request to (only your request). Emails are sent through Google (Gmail). Maps on the site load map images from OpenStreetMap, which receives your IP address when a map is shown. Some of these providers may process data outside Tanzania.

7. How long we keep data

• Accounts (owners and guides): while the account is active, and deleted within [[TODO: number]] days after you ask us to delete it.
• NIDA documents: until the guide account is deleted or we no longer need it to confirm your identity, whichever is sooner. [[TODO: confirm retention period]]
• Requests to businesses, guides and our team: [[TODO: e.g. 12]] months after they were sent.
• Payment records for featured listings: [[TODO: e.g. as long as tax law requires]].
• Usage counts: they contain no personal data and are kept to show trends.

8. Your rights

Under the Personal Data Protection Act, 2022 you can ask to see the personal data we hold about you, ask us to correct it, ask us to delete it, and object to how we use it. Business owners and guides can update most of their details themselves in their dashboard. For anything else, write to mteshidenis@gmail.com or message us on WhatsApp at +255 763 346 078. We may ask you to confirm your identity first, and we will reply within [[TODO: number]] days.

If you are not happy with our answer, you can complain to the Personal Data Protection Commission of Tanzania.

9. Security

Passwords are stored as salted hashes, sign-in cookies cannot be read by scripts, forms are rate-limited, and private files are never served from a public address. No system is perfectly secure; if we learn of a breach that affects you, we will tell you and the Commission as the law requires.

10. Children

Tanzania Pulse is not meant for children under 18. Business and guide accounts are for adults only.

11. Changes

We will update this page when what we collect or how we use it changes, and change the date at the top. If a change is important, we will tell account holders by email.

Sera ya Faragha

Imesasishwa: 14 Oktoba 2026

Sera hii inaeleza taarifa binafsi ambazo Tanzania Pulse inakusanya, kwa nini, zinahifadhiwa wapi, nani anaweza kuziona, tunazihifadhi kwa muda gani na jinsi unavyoweza kutuomba tuzirekebishe au tuzifute. Inawahusu wageni, wamiliki wa biashara, waongoza watalii na timu yetu.

1. Sisi ni nani

Tanzania Pulse inaendeshwa na [[TODO: company name]], [[TODO: registered address]], namba ya usajili [[TODO: company registration number]] ("sisi"). Sisi ndio wadhibiti wa taarifa binafsi zilizoelezwa hapa chini ya Sheria ya Ulinzi wa Taarifa Binafsi ya Tanzania, 2022. Unaweza kutufikia kupitia mteshidenis@gmail.com au WhatsApp +255 763 346 078.

2. Wageni

Kutembelea tovuti. Unaweza kutumia Tanzania Pulse bila akaunti. Hatutumii vidakuzi (cookies) vya matangazo wala vya kufuatilia. Lugha uliyochagua, orodha yako ya ulizohifadhi na viungo binafsi vya maoni vinahifadhiwa kwenye kivinjari chako tu na havitumwi kwetu.

Hesabu za matumizi. Tunahesabu mara ngapi huduma inatazamwa na mara ngapi vitufe vya WhatsApp, simu na barua pepe vinabonyezwa, kwa kila huduma na kila siku. Hesabu hizi hazina majina, namba za simu wala barua pepe. Ili kuzuia matumizi mabaya, tunatumia anwani ya IP ya muunganisho wako kwenye kumbukumbu ya seva, kwa hadi saa moja, ili kupunguza idadi ya fomu zinazotumwa; haiandikwi kwenye diski.

Maombi kwa biashara au mwongoza watalii. Unapotuma ombi tunakusanya jina lako, namba yako ya simu na/au barua pepe, tarehe, idadi ya watu na ujumbe wako. Tunazishiriki na biashara au mwongoza watalii uliyemchagua (kwenye dashibodi yao na kwa barua pepe) ili akujibu. Pia tunatengeneza kiungo binafsi cha maoni ili uweze kutoa maoni baadaye.

Maombi ya safari kwa timu yetu. Ukituomba tukutafutie mwongoza watalii, tunakusanya taarifa hizo hizo pamoja na lugha unayopendelea, ili timu yetu ikuunganishe na mwongoza watalii mwenye leseni.

Maoni. Maoni yanaonyesha jina unalochagua, nyota ulizotoa na maandishi yako. Namba yako ya simu na barua pepe hazionyeshwi kamwe.

Kuwasiliana nasi. Fomu ya mawasiliano inafungua programu yako ya barua pepe; ujumbe unatumwa kutoka kwenye akaunti yako ya barua pepe. Simu na WhatsApp zinaenda moja kwa moja kwa biashara au kwetu na zinashughulikiwa na huduma hizo.

3. Wamiliki wa biashara

Ili kufungua akaunti ya biashara tunakusanya jina lako kamili, namba ya simu, barua pepe, nafasi yako, jina la biashara, aina na eneo lake, na kwa hiari namba ya leseni ya biashara au TIN. Nenosiri lako halihifadhiwi kama lilivyoandikwa: tunahifadhi tu alama yake ya kriptografia (hash) iliyochanganywa na chumvi (salt). Kwa huduma zako tunahifadhi taarifa, bei, picha na mahali ulipobainisha kwenye ramani, mabadiliko unayoomba, na maombi ambayo wageni wanakutumia. Kwa huduma zilizoangaziwa kwa malipo tunahifadhi mpango, kiasi, namba ya muamala wa pesa za simu, lini ilikaguliwa na nani katika timu yetu aliyeikagua.

Namba ya leseni au TIN inatumiwa na timu yetu tu kuthibitisha biashara na haionyeshwi kamwe kwenye tovuti. Taarifa na picha za huduma yako zinakuwa za umma tunapoikubali.

4. Waongoza watalii

Ili kujisajili kama mwongoza watalii tunakusanya jina lako kamili, miaka ya uzoefu, namba ya leseni ya kuongoza watalii, namba ya simu, barua pepe, lugha, unachoongoza, maelezo mafupi kwa hiari, picha yako na nakala ya kitambulisho chako cha NIDA. Nenosiri lako linahifadhiwa kama alama (hash) tu.

Kitambulisho chako cha NIDA kinahifadhiwa kwa siri kwenye seva yetu. Kinaonekana tu kwa wanatimu wetu walioingia kwenye akaunti, kinatumiwa tu kuthibitisha utambulisho wako na hakionyeshwi kamwe kwenye tovuti wala kutumwa kwa wageni. Picha yako, jina, miaka, lugha, unachoongoza, maelezo na namba ya leseni vinaonekana kwenye wasifu wako wa umma tukishaukubali. Namba yako ya simu na barua pepe haziwekwi hadharani.

5. Kwa nini tunatumia taarifa binafsi

• Kuendesha orodha na kupeleka ombi lako kwa biashara au mwongoza watalii uliyemchagua (kutoa huduma uliyoiomba).
• Kuhakikisha biashara na waongoza watalii ni halali kabla hawajaonekana kwenye tovuti (maslahi yetu halali ya kuwalinda wageni).
• Kuendesha akaunti, kutuma viungo vya kubadilisha nenosiri na kuwajulisha wamiliki na waongoza watalii kuhusu maombi mapya.
• Kushughulikia na kurekodi malipo ya huduma zilizoangaziwa.
• Kuzuia ujumbe taka na matumizi mabaya, na kulinda usalama wa huduma.

Hatuuzi taarifa binafsi na hatuzitumii kwa matangazo.

6. Taarifa zinahifadhiwa wapi na nani anaziona

Taarifa za akaunti, huduma na maombi zinahifadhiwa kwenye seva inayoendesha Tanzania Pulse, inayohudumiwa na [[TODO: hosting provider and country]]. Kurasa za umma zinatolewa na Netlify. Vitambulisho vilivyopakiwa na picha zinazosubiri kukubaliwa zinahifadhiwa kwenye folda ya siri isiyofikika kupitia mtandao.

Wanaoweza kuona taarifa binafsi ni: timu yetu (wasimamizi walioingia), na biashara au mwongoza watalii unayemtumia ombi (ombi lako tu). Barua pepe zinatumwa kupitia Google (Gmail). Ramani kwenye tovuti zinapakia picha za ramani kutoka OpenStreetMap, ambayo inapokea anwani yako ya IP ramani inapoonyeshwa. Baadhi ya watoa huduma hawa wanaweza kushughulikia taarifa nje ya Tanzania.

7. Tunahifadhi taarifa kwa muda gani

• Akaunti (wamiliki na waongoza watalii): wakati akaunti iko hai, na zinafutwa ndani ya siku [[TODO: number]] baada ya kutuomba tuzifute.
• Vitambulisho vya NIDA: hadi akaunti ya mwongoza watalii ifutwe au tusipovihitaji tena kuthibitisha utambulisho wako, kipi kitakachotangulia. [[TODO: confirm retention period]]
• Maombi kwa biashara, waongoza watalii na timu yetu: miezi [[TODO: e.g. 12]] baada ya kutumwa.
• Kumbukumbu za malipo ya huduma zilizoangaziwa: [[TODO: e.g. as long as tax law requires]].
• Hesabu za matumizi: hazina taarifa binafsi na zinahifadhiwa kuonyesha mwenendo.

8. Haki zako

Chini ya Sheria ya Ulinzi wa Taarifa Binafsi, 2022 unaweza kuomba kuona taarifa binafsi tulizonazo kuhusu wewe, kutuomba tuzirekebishe, tuzifute, na kupinga jinsi tunavyozitumia. Wamiliki wa biashara na waongoza watalii wanaweza kusasisha taarifa zao nyingi wenyewe kwenye dashibodi. Kwa jambo lingine lolote, tuandikie mteshidenis@gmail.com au tutumie ujumbe WhatsApp +255 763 346 078. Huenda tukakuomba uthibitishe utambulisho wako kwanza, na tutakujibu ndani ya siku [[TODO: number]].

Usiporidhika na jibu letu, unaweza kuwasilisha malalamiko kwa Tume ya Ulinzi wa Taarifa Binafsi ya Tanzania.

9. Usalama

Manenosiri yanahifadhiwa kama alama (hash) zilizochanganywa na chumvi, vidakuzi vya kuingia haviwezi kusomwa na skripti, fomu zina kikomo cha idadi, na mafaili ya siri hayatolewi kamwe kupitia anwani ya umma. Hakuna mfumo ulio salama kabisa; tukigundua uvujaji unaokuhusu, tutakujulisha wewe na Tume kama sheria inavyotaka.

10. Watoto

Tanzania Pulse haikusudiwi kwa watoto walio chini ya miaka 18. Akaunti za biashara na za waongoza watalii ni za watu wazima tu.

11. Mabadiliko

Tutasasisha ukurasa huu tunapobadilisha tunachokusanya au jinsi tunavyokitumia, na kubadilisha tarehe iliyo juu. Mabadiliko yakiwa makubwa, tutawajulisha wenye akaunti kwa barua pepe.